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: contact (at) apd-gba.be| Eigenaar: Agrofood BV | Privacy policy (en) (customer) | / |
Confidentiality and security are paramount to Agrofood BV . We strive to ensure that our organizational and technical measures work while respecting your rights to information security.
This privacy statement explains who we are and how Agrofood BV , acting as controller, manages, processes, stores and protects your data when you use our services.
By personal information (or data) we mean any information that tells us something about you or that we can link to you. This includes, for example, your name, address, date of birth, account number, IP address, billing information, payment information, surfing data, cookies ...
By processing we mean everything we can do with this data, such as collection, recording, storage, modification, organization, use, disclosure, transmission or deletion.
As a customer, or future customer, Agrofood BV must process your personal data. This privacy statement explains what you Agrofood BV with regard to the processing to properly perform the task as a supplier. We try to safeguard your rights and freedoms at all times.
You share personal information with us when you:
We collect, among other things, the following personal data:
Agrofood BV attaches importance to the protection of data and in particular data concerning children. We only collect information about children when they use a Agrofood BV product or service or when you provide information from these children in connection with a product or service you purchase.
We do not provide direct information about information society products or services to children under the age of 13 (for example, online services made available by or through Agrofood BV ) without the approval of their legal representative. We do not direct marketing to children under the age of 13.
We only use your personal data for one of the following purposes:
| Processing | Processing ground | Retention period |
|---|---|---|
| E-mail traffic (incl. Address by name) for the performance of the position and operational tasks that the employee or employee is supposed to do. | Legitimate Interest | 13 months |
| Logging data access | Legitimate Interest | 3 months |
| Direct marketing for existing customer relationships specific to the organization | Legitimate Interest | 2 years after the tax year of the last purchase |
| AML: Anti Money Laundering | Legal obligation | 7 years after the end of the financial year |
| Creating a profile online and direct marketing | Explicit Consent | 1 year after the last interaction |
| Payment reminder | Performance of a contract | 7 years after the tax assessment year |
| Follow up on quotation and contact us | Performance of a contract | 6 months |
| Delivery | Performance of a contract | 1 year after delivery |
| Collection agency overdue sales invoices | Legal obligation | 7 years after collecting the overdue amount |
| Sales invoices | Performance of a contract | 7 years |
| Prepare quotation | Performance of a contract | 6 months |
| All internet traffic incl. and not limited to e-mail, websites, internet, WiFi, voice ... are checked to guarantee the IT security of the organization, customers and employees. | Legitimate Interest | 3 months |
| Pick up and / or receive deliveries | Performance of a contract | 1 year |
| Improve website performance with. eg A-B testing, surveys, cookies ... | Legitimate Interest | The period is determined by the context for which the information is used, by default this is 30 days. |
| Make an appointment for a customer visit | Performance of a contract | 2 year after the appointment |
| Civil party liability insurance after delivery | Performance of a contract | 2 year after the appointment |
| Improve personal user experience | Explicit Consent | 1 year (unless stated otherwise) |
| Exercising the rights of the data subject | Legal obligation | 2 years |
| Payment with a terminal or digital payment | Performance of a contract | 7 years after the tax assessment year |
| The taxpayer submits the intra-Community VAT listing | Legal obligation | 7 years after the close of the fiscal year |
| Essential functionality of the application | Performance of a contract | 30 years |
| The protection of the goods of the organization | Legitimate Interest | 30 days |
| Public (with or without authentication) streaming of the event | Performance of a contract | 30 days |
In order to provide you with the best possible services and to remain competitive, we share certain information within Agrofood BV and with third parties.
We exchange information between the various related entities of Agrofood BV for reasons related to business, laws and regulations or contracts. This includes, for example, the selection of new customers, compliance with certain laws and regulations, the security of computer systems or the provision of certain services (see the section ?What do we do with your data?? For more information).
When you make a payment by debit card or wire transfer, there is always another bank or a specialized financial services provider involved in the transaction. We can only process payments if we share your information with this other party. This includes, for example, your name, account number and the amount of the transaction. We also share your information with financial industry specialists who help us with services such as:
In some cases, we share your information with banks or financial institutions in other countries when, for example, you make or receive payments from abroad.
In order to comply with laws and regulations, we may pass your data on to the competent authorities, for example to combat terrorism, to prevent money laundering or to prevent excessive debt. In some cases, we are required by law to share your information with third parties, including:
When we use service providers, we only share the data that is necessary for a specific mission in the interest of Agrofood BV . Among other things, these service providers help us to:
We always make sure we have a formal handling agreement with our suppliers.
We are always looking for new ideas that stay one step ahead. For this we may exchange your data, in an aggregated form, for research purposes with partners such as universities and innovators. These partners must meet the same strict requirements as the Agrofood BV employees with regard to the protection of your data. The results of our research are anonymous.
We always ensure that our partners only have access to the data necessary for their mission and enter into a formal processing agreement with them.
When we share your data internally or with third parties abroad, we always offer appropriate safeguards to protect your data. For countries outside the European Union whose legislation regarding the protection of personal data is considered inadequate, Agrofood BV ensures that:
As for Agrofood BV , the use of electronic mail will be sent to the recipient and submitted to the email provider so that it can deliver the electronic mail to the recipients in order to achieve the stated processing purposes.
This information is stored on secure servers that are only accessible to a limited number of people based on the "need to know" to perform their assigned function and contribute to the processing, including assistance.
Agrofood BV will under no circumstances sell, share or rent your data to third parties for purposes other than those stated in this statement.
In the context of using our services, Agrofood BV collect information about its suppliers and possibly their suppliers, especially contact details and organizational information; to inform suppliers about the processing and compliance agreements of the measures on the one hand and the notification of non-compliance and infringement.
Sometimes the provider of the services he offers to Agrofood BV considered a controller within the meaning of the law. Agrofood BV acts as a processor to assist you with our services. As such, responsibility for this processing always rests with the controller and must comply with the following obligations:
If you have any questions, please direct them to the controller. The controller always remains (unless explicitly stated otherwise) your point of contact.
Without systematically established procedures, we can track and analyze e-mails based on certain measurement points (such as: click, open, bounce, ...) and the number of e-mails sent and opened to evaluate the efficiency of the communication.
We need certain information about you to fulfill our legal, contractual or other obligations as an organization. Without this information we may not be able to properly deliver our services and / or goods.
Agrofood BV an internal policy for its products and services that imposes high security standards and we attach great importance to the security and data integrity of our customers and users. These measures are regularly adapted to new regulations and according to market developments.
In accordance with applicable law, Agrofood BV all necessary precautions to protect information and, in particular, to protect information from accidental or illegal destruction, loss, corruption, transfer or unauthorized access. authorized, as well as against any other form of unlawful processing or disclosure to unauthorized persons. In addition, the employees of Agrofood BV obliged to observe secrecy and they cannot communicate your data to third parties without permission.
To this end, the Agrofood BV industry implements standard measures and good practices to protect personal information from unauthorized disclosure. Using industry-recommended encryption technology and other techniques, Agrofood BV the necessary steps to handle your data securely.
However, there is no absolute security against hacking or accidents. Therefore, Agrofood BV undertakes to inform you immediately in the event of a breach of the security of your data that could have major consequences for you; and make every effort to mitigate the consequences. If you suffer a loss as a result of the exploitation by a third party of a security breach, Agrofood BV undertakes to provide you with all necessary assistance to assert your rights.
Please be aware that any user, client or hacker who discovers and misuses a security breach may be prosecuted and Agrofood BV will take any action, including filing a complaint and / or initiating legal proceedings , to preserve the data and rights of its users and itself and to limit the consequences of this abuse.
We are committed to protecting your data, but you can also consider the following measures to protect yourself:
These practices can also help you in your daily life.
The servers that store and process your data, including databases, are located entirely within the European Union. If this changes, we will take the necessary steps as described in the "Third Party Information" above.
Agrofood BV will promptly notify you, where we are authorized to do so, in the event of a request from an administrative or legal authority regarding your data.
We keep your data for as long as necessary for the purposes for which they are processed. After this period, we have implemented workable solutions for archiving or deletion.
When deciding how long to store your data, we must also consider the retention obligations that other applicable laws may impose (e.g. anti-money laundering laws). We can also store your data as evidence in all legal cases. In this case, this data will not be actively used. Therefore, there is no general retention period for your data - it varies depending on the purposes for which your data is processed. For example, payment information must be retained for up to seven years after the tax year following the tax code; surveillance camera recordings are kept for a shorter period, in particular a maximum of 30 days, as required by law.
Please read the section "Why do we process your personal data?" For more information about the retention period.
If you have any questions, would like to learn more about the Agrofood BV privacy policy and how we use your personal data, you can preferably contact us through our usual channels :
If you do not agree or in case of complaints regarding the processing of your personal data, you can send your request with the reference "privacy" to:
If your file was not handled properly or if you would like more information about this Privacy Statement, you can submit a written request to the Agrofood BV data protection officer at:
When you contact us, we have an obligation to identify you correctly. For example, we may ask you to go to a Agrofood BV office where you can identify yourself correctly. We may also ask you to provide a valid identity card or passport. If you wish to identify yourself via your identity card by post, please make your national register number unrecognizable and state your telephone number. This information can then be used to identify you as the data subject. If the controller is of the opinion that you cannot identify yourself sufficiently, he can only respond generically without giving you specific information about a specific person. This is to dilate an infringement or incident if someone pretends to be someone else.
A list of contact details of the responsible services within Agrofood BV and of the authorities in charge of data protection in the countries where Agrofood BV active is available via +32 93 67 49 83 .
If you believe that after our efforts your rights or freedoms have been or have been violated, you can contact the Data Protection Authority at any time, via the following contact information https://www.gegevensbeschermingautoriteit.be/contact:
+32 (0) 2 274 48 00 +32 (0) 2 274 48 35 : contact (at) apd-gba.beAgrofood BV reserves the right to update this privacy statement at any time, in particular to respond to changes in applicable law or regulation. The changes will be announced no later than 7 calendar days before the changes become effective via the service offered, our website or, if possible, by e-mail.
The latest version of this statement dates from 05-05-2022 and applies from 05-05-2022 .